It’s definitely not a good scenario to be in when the Brother Printer says offline windows 10 keeps occurring frequently. Before you begin your troubleshooting techniques, you have to ensure that the printer and your desktop/laptop are connected via the same wireless connection.
If you find this, you must check if the printer is in offline mode or not. To do this go to the settings, then go to Devices, and then choose the scanners as well as printers. Select your printer and open the queue. Check that ‘Use offline printing isn’t selected, but in the event that it is, uncheck it. This should solve your brother’s printer offline Windows 10 problem. If it doesn’t work, keep reading to rid yourself of this issue.
Take these actions prior to diagnosing Brother Printer offline status
If your printer at home is offline, there are instances where it can be repaired. Before you try the ways to fix the issue, take these simple steps to resolve the issue with your printer’s offline status.
Verify that the printer is turned on or off
- If you’re unable to turn on the printer, make sure you have connected it to a source of power and have the power plug on.
- If you’re seeing no screen at all on the Brother printer, then it might be an issue. The printer may remain in sleep mode. Get your printer up and then try turning the printer on once it has moved in sleep mode.
- Sometimes, the printer is turned on, but because of a mistake, it displays. In this case, you should check your LCD monitor for indications of errors like jammed paper or low levels of ink. You must fix the particular error in order to fix the problem.
Verify whether the brother printer is the default printer, or not
- Use the Windows and R keys in tandem on your keyboard to launch “Run” and then open Control Panel by pressing “enter.”
- Choose ‘Hardware and sound Then go to “Devices and Printers’
- Check that the printer from your brother has the green check mark beside it.
Verify the connection between the printer and the computer
- If you are connecting to the printer with the aid of an Ethernet cable, make sure that the cable is connected to the router as well as the printer. You need an IP address, please create a page for network configuration for reference.
- If you have the use of a USB cable, be sure that it’s connected correctly. Do you believe there’s an issue regarding the USB cable, you could connect it directly, rather than using a hub.
- For wireless connections, you can use the page for network configuration to determine your IP address.
Stop the current printing jobs
- To get it done you have to click right on the Brother printer’s icon, then click ‘view what’s being printed’
- Click on ‘cancel all files’
- If the option ‘Cancel All Documents’ appears in gray, you must choose the option ‘Open as Administrator. Log in with your admin password and click ‘Yes’ then choose ‘Cancel all documents”
Change status of printer offline to on-line
- If your Brother printer says offline windows 10, then you must bring it online in order to resolve the issue.
- Right-click the printer’s icon and then click show what’s printing’
- If it says “use printer offline’, then log in as admin, then enter your password, then change the password to ‘use printer online
- If it’s “paused”, then follow the steps above and switch it back to online in a snap
Find out if there’s an issue with the paper or not.
- Make sure the rollers are checked to see if there’s any paper stuck or not and if it is, take care to clean it up
- To accomplish this switch the printer off, then open it to release the paper rollers
- Clean them using a moist cloth and then wait for the paper to dry before you put them back into the printer.
- After it has been cleaned take it off and try an experiment print to determine whether the issue is solved or not.
One or more of the above techniques will allow you to get your brother printer to go from offline mode to online mode and that is without any troubleshooting procedures. But if these methods were not helpful and your printer continues to say offline, there’s no reason to panic. You could try one of the methods that are listed below to correct the Brother printer says offline windows 10. These methods are provided below to make it easier for you.
The solution to brother printer offline Windows 10 issue
If you are still experiencing brother printer says offline windows 10 error then you should explore the following methods to resolve them.
Method 1: Examine the print status
- Turn off the printer and then turn it on again.
- Use Windows+I keys to access the settings
- Select ‘Devices’ then from the settings, select the ‘Devices and Printers option.
- Go to the drop-down menu in the menu bar and select see what’s printing’.
- When you notice a gray icon that does not have a tick mark, click it to right-click it
- You have to select “Set as default printer”
- If you notice a tick in the middle of pause printing or print offline, you can use the printer
- Try printing to determine whether Brother printer says offline windows 10, is there or not.
Method 2: Install the most up-to-date drivers
- Open the Start menu, select devices, then, go to the printer
- Select “Add a printer” and, when the dialog box appears then click on ‘add printer’ and then choose the printer from Brother.
- From the drop-down menu select the printer port.
- Install the driver using the CD, or visits the official website
- Choose the printer you want to install and then install the most recent drivers that work with the printer.
- After that, click ‘Finish’ when you’re done. Run the test print
Method 3: Check the printer’s connection to the network
- Switch off your printer, then on, and then wait for some time to allow it to be in the state of being ready
- The next step is to determine if you are connecting the printer to using a USB cable. Ensure the cable is connected correctly. there should be no problem with the USB port.
- If you have a wired connection. Ensure you are sure, your Ethernet port is properly connected to the printer. Also check router is in good condition.
- If it’s wireless connectivity, then ensure that your internet connection is working
- After confirming everything, try to print a test
If you’re still in awe of how to fix Brother printer says offline windows 10 then contact us today to reach us. The Brother Printer Support experts will assist you out in the most effective method possible.
Read More: How to Turn Your Brother Printer from Offline to Online?
